Email - DevHelm

The simplest alert channel — send incident notifications directly to email addresses. Available on all plans, including Free. Plan requirement: Free (all plans) This channel sends alerts to your team. To receive and assert on the email your own app sends in tests, see email testing.

Setup

devhelm alert-channels create \
  --name "Team Email" \
  --type email \
  --config '{"channelType":"email","recipients":["oncall@example.com","team@example.com"]}'

alertChannels:
  - name: Team Email
    config:
      channelType: email
      recipients:
        - oncall@example.com
        - team@example.com

curl -X POST https://api.devhelm.io/api/v1/alert-channels \
  -H "Authorization: Bearer $DEVHELM_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Team Email",
    "config": {
      "channelType": "email",
      "recipients": ["oncall@example.com", "team@example.com"]
    }
  }'

Configuration

Field	Description	Required
`recipients`	List of email addresses to notify	Yes (at least one)

Email content

DevHelm emails include:

Incident severity and current status
Monitor name and type
Affected regions
Timestamp and duration
Link to the incident in the Dashboard

Troubleshooting

Emails going to spam

DevHelm sends from a verified domain. Add the sending address to your allowlist or check your organization’s email filtering rules.

Not receiving emails

Verify the email addresses are correct
Check spam/junk folders
Run devhelm alert-channels test <id> to send a test notification